About Site Map Submit Contact Us Log in | Create an account
Create an account Log In
Average Rating
User Rating:
Visitors Rating:
My rating:

Write review
  • License: Freeware
  • Last update: 7 years ago
  • Total downloads: 260
  • Price: Free |
  • Operating system: Win All
  • Publisher: MacsDesign Studio LLC
See full specifications

windows default iconWeb Help Desk Software Free Publisher's description

Whether deploying the Web Help Desk software as a pure help desk software solution, a customer support software solution

Whether deploying the Web Help Desk software as a pure help desk software solution, a customer support software solution, or an issue tracking software solution, you can be assured that the Web Help Desk feature set will accomodate your department's requirements to fulfill any submitted request more efficiently and effectively.

This free edition contains:
- No Trial Period or Expiration Date
- Software Completely Free From Ads
- Unrestricted Lite Edition Functionality
- Free Software Upgrades for One Year

Free help desk software features include:
- Self Service and Ticket Submission Portal
- E-Mail to Ticket Conversion
- Knowledge Base - Internal and External
- 2-Way E-Mail Communications
- SLA E-Mail Alerts and Reminders
- LDAP and AD Integration
- Run Help Desk Performance Reports

What's New in This Release:

В· Fixes problem in mobile app where a previously viewed ticket's request type appears in ticket details.
В· Fixes foreign key constraint from PART_CUSTOM_FIELD to point to PART instead of JOB_TICKET. In some cases (when there is no JOB_TICKET.JOB_TICKET_ID that matches the existing PART_CUSTOM_FIELD.ENTITY_ID), it may be necessary to manually remove the old constraint.
В· Fixes 500 error that was thrown when changing the time of day of a Task's interval.
В· Adds support for customization of "Quote" label.
В· Fixes problem that could occur when converting a demo license into a free license.
В· Fixes problem with survey question ordering that could occur when adding a new question.

System Requirements:

В· Java
Program Release Status: Major Update
Program Install Support: Install and Uninstall

Web Help Desk Software Free Tags:

Click on a tag to find related softwares

Is Web Help Desk Software Free your software?

Manage your software

Most Popular

windows default icon Bill Scale and Balance Wedge Keyboard 6.0B
Inputs scale and balance data directly into any Windows programs
windows default icon P7S Viewer 3.1
P7S Signer is a standards-based electronic signature solution Signing electronic documents with P7S Signer
windows default icon English to Hindi Character Converter 9.0
English to Hindi typing software. Its works as you speak Hindi language.
windows default icon TickNTick for Windows
TickNTick (Windows Based) Application is a powerful analytical tool with advanced charting features.
windows default icon Multilizer PDF Translator 2.0
Multilizer translates PDF documents automatically and preserves the layout.