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  • License: Freeware
  • Last update: 6 years ago
  • Total downloads: 132
  • Price: Free |
  • Operating system: Linux, Mac OS X, Win All, BSD, Solaris
  • Publisher: DanSoft
See full specifications

scripts default iconDanPHPSupport Publisher's description

DanPHPSupport is a PHP-based support ticket system.

DanPHPSupport (for lack of a better name) is a PHP-based support ticket system.

The current features include:

-Auto-installer and upgrader for easy installation.
-Update notifier (upon logon, tells you if new version is available)

Knowledge Base

-Add/Edit/Delete Knowledgebase articles
-Customisable Knowledgebase categories
-Searchable listing of articles
-Browse articles by category
-Optional rich-text editor for easy entry of Knowledgebase articles
-Support Tickets

Customisable Ticket Categories

-Customisable Severities (Low, Medium, High, Urgent)
-Create a Support Ticket
-View Ticket Status
-Write reply to ticket
-E-Mail notification whenever someone replies to your ticket
-Canned Responses
-BBCode editor for easy formatting of ticket messages

System Requirements:

В· Apache 1.3 or higher (2.x recommended)
В· PHP 4.1 or higher (latest version of PHP recommended)
В· MySQL 4 (latest version of MySQL recommended)
Program Release Status: Major Update
Program Install Support: Install Only

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