DanPHPSupport Publisher's description
DanPHPSupport is a PHP-based support ticket system.
DanPHPSupport (for lack of a better name) is a PHP-based support ticket system.
The current features include:
-Auto-installer and upgrader for easy installation.
-Update notifier (upon logon, tells you if new version is available)
-Add/Edit/Delete Knowledgebase articles
-Customisable Knowledgebase categories
-Searchable listing of articles
-Browse articles by category
-Optional rich-text editor for easy entry of Knowledgebase articles
Customisable Ticket Categories
-Customisable Severities (Low, Medium, High, Urgent)
-Create a Support Ticket
-View Ticket Status
-Write reply to ticket
-E-Mail notification whenever someone replies to your ticket
-BBCode editor for easy formatting of ticket messages
System Requirements:В· Apache 1.3 or higher (2.x recommended)
В· PHP 4.1 or higher (latest version of PHP recommended)
В· MySQL 4 (latest version of MySQL recommended)
Program Release Status: Major Update
Program Install Support: Install Only