WebEngage (Scripts) Publisher's description
Get feedback and resolve customer support queries. Conduct short
Get feedback and resolve customer support queries. Conduct short, targeted surveys on your website. Love your customers? Get WebEngage today!
WebEngage is a customer feedback management tool that makes it easy for your users to report issues or suggest ideas. WebEngage also lets you collect customer insights by conducting in-site short surveys.
- Places a customizable "Feedback" tab to your site - customize colors and placement.
- Receive unlimited feedback. Automatic screengrab of the page that a user submits the feedback on.
- Recieve email notifications. Reply to feedback via email or from your WebEngage dashboard.
- Mark feedback threads as resolved, open or unread.
- Create short surveys for all or particular pages on your site.
- Target these surveys on multiple parameters - visitor geography, site referrals, cookies, first-time-visitors etc.
- Collect responses for these surveys, view and download reports. See demographic distribution.
- Works in all browsers (including IE6!).
- Non-blocking, high-performance code.
WebEngage is currently available in 9 languages - English, Dutch, Finnish, Georgian, German, Hindi, Italian, Portuguese and Spanish. If your language is missing, you can help us translate. There are just 30 odd phrases that need to be translated. Let us know if you are interested.
Take an online demo to get an idea of how the feedback tab and survey windows will look on your website - demo.webengage.com
- Get SSL support.
- Add more fields to your feedback form - dropdowns, checkboxes, files, radio button, textarea, input boxes etc.
- Remove "Powered by WebEngage" logos in the feedback and survey windows. Change email templates.
- Increase your upper limit on the number of surveys you can create and responses that you can collect per survey.
- Add you own style using a CSS editor.
- Enhanced targeting capabilities for your surveys.
- Add more account manangers to take care of the feedback and surveys on your site.
System Requirements:No special requirements.
Program Release Status: New Release
Program Install Support: Install and Uninstall