Trellis Desk Publisher's description
Trellis Desk is a powerful, robust help desk solution for your business.
Trellis Desk is a powerful, robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team.
Trellis Desk sports a range of advanced features to revitalize the way your business handles customer support. Even better, it's completely free; you don't have to pay any license fees to use Trellis Desk.
Trellis Desk sports all of the basic features you'd expect to see in any great customer help desk software. - Ticket departments
- Canned ticket responses
- Ticket escalation and assignment
- Email notifications
Look closer and you'll discover an array of convenient features that make Trellis Desk even more powerful. - Rich text editor
- Multi-moderation features
- Ticket attachment system
- Skin management system
Managing a database of pre-written support documents for your products and services is easy with Trellis Desk. - Manage articles and categories
- Allow your users to rate articles
- Allow your users to comment on articles
- Show relevant knowledgebase suggestions to users before they submit a ticket
System Requirements:No special requirements.
Program Release Status:
Program Install Support: Install Only