PureChat Publisher's description
from Axosoft, LLC.
PureChat helps break down the barriers of communication for your web site's visitors.
PureChat helps break down the barriers of communication for your web site's visitors, placing you just a click away.
PureChat administrators and operators log into the Operator Console. On this screen operators set their statuses, are alerted to incoming chat requests, and access all of the operator-level features.
- Completely web-based, runs on your ASP.NET web server
- Daily email update with stats regarding # of chats and operator chat times
- Manage multiple chat sessions at once
- Use / add / edit / delete macros for commonly used phrases
- Set status to available or away
- Visual cues help multiple chats flow smoothly
- Place users back into the chat queue so another operator can assist
- Instantly receive chat request notifications
- View all logged in operators
- View all active chat sessions
- View all pending chat sessions
- View all complete chats
- View abandoned chats
- Operator console resizes vertically and horizontally to maximize the chat area
System Requirements:No special requirements.
Program Release Status:
Program Install Support: Install Only