iPod shuffle Reset Utility for Mac Publisher's description
from Apple Inc.
The iPod shuffle Reset Utility restores First Generation iPod shuffle.
Users running Mac OS X 10.3.9 or later should download iPod Reset Utility 1.0 to restore an iPod shuffle.
The iPod shuffle Reset Utility restores First Generation iPod shuffle. The restore process completely erases all music and data on iPod shuffle and reinstalls software version 1.1.5.
iPod shuffle Reset Utility is only for First Generation 512MB and 1GB iPod shuffle. Any other iPod, including Second Generation iPod shuffle is not supported. If you are not sure which iPod you have, see Apple Support document 61688: Identifying different iPod models
Use the iPod shuffle Reset Utility to fix the following issues:
- With the iPod shuffle switched on, pressing the Play button will cause amber and green LEDs to flash for a few seconds, and the unit will not play any music, nor can you sync music to it from iTunes.
- On a Windows PC, iPod shuffle will appear in My Computer as a вЂњRemovable Disk,вЂќ however the iPod shuffle volume will not mount correctly. The unit is listed in Device Manager under вЂњDisk DrivesвЂќ as вЂњApple iPod USB Device.вЂќ
- On a Mac, the unit will only be recognized in Apple System Profiler under Hardware -> USB and will not appear or mount in the Finder.
- When attempting to restore, the unit may not be recognized at all. However, if it is recognized, the restore may fail with an error dialog вЂњFirmware update failure. Disk write errorвЂќ or another error. It may take 3 restore attempts before the error appears. Note: iPod shuffle may take several minutes to be recognized.
For detailed information on this utility, please visit this website.
Users of Windows computers can obtain this download from the following website.
System Requirements:Mac OS X 10.2.8
Program Release Status:
Program Install Support: Install and Uninstall