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  • License: Freeware
  • Last update: 5 years ago
  • Total downloads: 102
  • Price: Free |
  • Operating system: Linux
  • Publisher: Bert Debruijn
See full specifications

linux default iconopenTicket Publisher's description

openTicket is a helpdesk environment designed for useability, intuitiveness, and functionality.

openTicket is an open source call-tracking system. It excels at speed and useability.

Helpdesk environment designed for useability, intuitiveness, and functionality FIRST, and beancounting and metrics SECOND. Most helpdesk software is engineered in the reverse order - hence the bad mood of most helpdesk support staff ;-)

What's New in This Release:

??? Fixed 'refer' to actually refer tickets
??? Ensured 'issue' has a value prior to SQL insertion.Normally javascript picks this up, but people are checking the demo with java off, necessitating this fix. Good idea anyway.
??? changed html special characters in 'issue' so the browse list doesn't mis-inte

System Requirements:

No special requirements.
Program Release Status: Minor Update
Program Install Support: Install and Uninstall

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