openTicket Publisher's description
from Bert Debruijn
openTicket is a helpdesk environment designed for useability, intuitiveness, and functionality.
openTicket is an open source call-tracking system. It excels at speed and useability.
Helpdesk environment designed for useability, intuitiveness, and functionality FIRST, and beancounting and metrics SECOND. Most helpdesk software is engineered in the reverse order - hence the bad mood of most helpdesk support staff ;-)
What's New in This Release:??? Fixed 'refer' to actually refer tickets
??? changed html special characters in 'issue' so the browse list doesn't mis-inte
System Requirements:No special requirements.
Program Release Status: Minor Update
Program Install Support: Install and Uninstall